Refund policy
If a tool doesn't answer your question, you get your money back. Email us within 14 days of buying.
Effective date: October 24, 2026
How to ask for a refund
- Email support@micromediadigital.com within 14 days of your purchase, from the email address you used at checkout.
- Tell us which tool it was. A sentence on why helps us improve it, but you don't have to give a reason.
- We refund the full price to your original payment method through Stripe, usually within two working days of your email.
When the money arrives
Your bank or card provider normally shows the refund within 5 to 10 working days after we send it.
After a refund
Your license ends when you're refunded, so please delete the file. Your download and app links stop working too.
If we refund only part of the price instead (for example, as a goodwill gesture), you keep the tool: your license, your download link and your app link keep working.
After 14 days
If something is broken, we'll fix it at any time. Write to us. This policy doesn't affect any rights you have under the law where you live. See also our terms.