Support
Lost your download link, stuck opening a file, or want a refund? Most answers are below. If not, send us a message or email support@micromediadigital.com.
Common questions
Does it work on my phone?
Yes. Each tool is a single file that opens in the browser on any iPhone, Android phone, tablet or computer. There's no app to install.
Do I need Excel or Google Sheets?
No. There's nothing to set up, no formulas to break and no locked cells. You type your numbers and the answer appears.
Where do my numbers go?
Nowhere. Everything you type stays on your own device. The tools work offline and never send your data anywhere.
Is there a subscription?
No. You pay once and keep the file. Fixes to the version you bought are free.
What if I lose the file?
Use the download link in your receipt email again, or email us and we'll send it again.
Is this financial or tax advice?
No. The tools record and add up what you enter. They don't give financial, tax, legal or medical advice. Check important decisions with a licensed professional.
Can I get a refund?
Yes. If a tool doesn't answer your question, email us within 14 days of buying and we'll refund you.